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BUSINESS SUSTAINABILITY

Staff turnover improved in most businesses during the year, with the only exceptions being those locations close to mine sites which generally experienced labour shortages and high demand.

Consistent with our objective of recruiting and retaining quality employees, a number of initiatives were deployed, including improved induction processes, new residential development programmes for managers, as well as a number of health and well-being initiatives. In addition, variable incentive schemes continued to be upgraded to better encourage and reward performance.

Safety remains a key focus area through the implementation of the division’s “GetSAFE” programme. Lost time injuries were at a record low, 20 per cent below the previous year’s with a lost time injury frequency rate of 4.4 (including Bullivants for seven months). 

The division’s sustainability practices were further enhanced during the year with all new facility constructions incorporating energy and water efficient designs. The division also engaged the broader community in service initiatives, including Clean Up Australia.