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OUTLOOK

The outlook for the home improvement business in 2007/08 is for continued retail sales growth, with an increased contribution from the trade business.

New warehouse development is forecast to continue at between 10 to 14 warehouse stores per year and the store network refurbishment programme is ongoing with plans to upgrade and refresh around 30 stores in 2007/08.

GROWTH STRATEGIES

  • Improving customer service
    Continued focus on lifting selling skills, improving labour availability and providing better product and project information.
  • Profitable sales growth
    Continued retail network expansion from new store openings. Trade strategy ongoing with the establishment of more large scale trade distribution centres.
  • Innovation and improvement of the offer
    Category development in flooring, plumbing, lighting, special orders and services.
    Continue store upgrades and store refreshes.
  • Team member performance
    Ongoing execution of B.S.A.F.E. safety and compliance programmes, and increased team member training investment.
  • Business improvements to lower costs
    Ongoing execution of systems upgrade implementation, supply chain and other business improvement projects, with increased focus on on-line recruitment and driving energy efficiency benefits.

BUSINESS WEBSITES

www.bunnings.com.au
www.bunnings.co.nz
www.houseworksco.com.au